Water conservation

Water and sewer service Replacement of mechanical meters


The Water and Sanitation Department is continuing its efforts to improve the replacement of defective meters with digital meters throughout the Territory.

Director Ms Perline Scatliffe-Leonard said work began in July 2020 to replace faulty mechanical meters that have been in the field for more than 20 years and have passed their useful lives.

Ms Scatliffe-Leonard said: “About seventy-nine percent (79%) of the old meters were creating deficit scenarios for the department’s operating expenses. These are replaced by new digital counters. As a result, fixed monthly billing will be discontinued and customers will be billed monthly based on their actual water usage.

The director added, “What we don’t want is a system that will end up being unsustainable for the department and the government as a whole. We also want to make sure that customers are billed for their actual use. We would like to thank the public, for the many photos, videos and calls, where leaks and bursts were visible.

Meanwhile, the Minister of Transport, Public Works and Utilities, the Honorable Kye M. Rymer, said the ministry is working tirelessly to improve the territory’s water storage and distribution capacity.

“Improvement work includes pressure reduction with pressure reducing valves, leak detection exercises, leak repairs with resilient materials, installation of air relief valves and meters.” , said Hon. Rymer at the Seventh Sitting of the Third Session of the Fourth House of Assembly. in April.

For any additional questions or concerns about the accounts, customers can call the service at 468-5834 or email [email protected] People should expect a response within 24 hours during the normal work week. Concerns received after 2:00 p.m. on a Friday will be dealt with by 12:00 p.m. on the Monday following business day.

Here are some water conservation tips from the water and sewer service:

  1. If you can, install a low-flow shower head to save the water used for this purpose.
  2. If your toilet is constantly running, try replacing the float.
  3. Turn off the water while brushing your teeth.
  4. For farmers and home gardeners, the best time to water crops and flowers is in the morning before sunrise. This would ensure that the water gets to the roots before evaporation can occur.
  5. Perform general maintenance on your property by checking the tightness of faucets, pipes and water meters.
  6. If you find that an area near your meter is damp or wet, please call the department at 468-5901.


Leave a Reply

Your email address will not be published.