Northwestern launches employee assistance program

Daily File Photo by Jonah Elkowitz

The Rebecca Crown Center. The new Employee Assistance Program is designed to provide staff and faculty with 24-hour access to wellness resources.

Northwestern recently launched an Employee Assistance Program to provide wellness resources to faculty and staff, as well as members of their households.

The program, SupportLinc, provides 24-hour, free and confidential access to resources that prioritize mental health and well-being.

“This program responds to our community’s demand for improved health and wellness services,” Vice President of Human Resources and Chief Human Resources Officer Lorraine Goffe said in a press release Monday. “We know that some of our employees have experienced burnout as a result of the pandemic, and SupportLinc offers many services to help alleviate this.”

SupportLinc replaces Humana services, which NU stopped providing at the end of last month. However, employees who are still receiving short-term counseling from Humana can continue to access their services until the end of the year.

SupportLinc resources include digital support programs like text coaching, legal and financial counseling, career and personal training, and up to 10 short-term counseling sessions per life issue.

Goffe said the University has already heard from employees that they like the new program’s flexibility and its interactive elements.

“We hope to receive more feedback so that we can continue to serve the needs of our community,” Goffe said.

E-mail: [email protected]

Twitter: @GiangiulioDavis

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